Sunday, September 14, 2008

OUR UNIQUE SELLING PROMOTION

a. Offer unbeatable promotions (best prices)
Our services are less costly to our clients because we have eliminated many of the expensive and extensive steps in support services process. We supply clients to get the best quality, portable, dependable with the best prices where we get the product direct through from the manufacturer. We make the cost of the products can be less by ordering in many quatities from other competitor. Besides, the left over products can be our stock for the rush order needed.

b. Provide on-site repair services
Not only supplying tools but on the same time we also has fix on site serivice to repair work in 24 hours or less. This is our promise to our clients. Our services level repair on-site authorized at any defective parts of tools.

c. Give the long duration of warranty
Because of we serve the quality tools product, we are able to back our tool equipment with a 2 year warranty! Our services promise that the tools will be supply with free from manufacturing defects. However, if there any defect the products will tentatively be replaced with the new one. Like as our mission “ Customer Come First ”. Thus, every our clients have their own power to claimed back what they should have during warranty term.

d. Provide the latest tools with high technologies
Deploying the latest releases of tools and provides tremendous gains in design productivity and quality of results through improved performance and new features. Just as most designs evolve to become more complex and rich with features, we are responsible to supply what is the best for our clients need in improve of capability and performance of products. At Construction Tool Supplies Co. , we strive to stay knowledgeable and up to date on our tool product and the latest trends design tools with high techlogies.

e. On Time Supplies
In order to achieve our mission, we will deliver fast-response break the tools products in accordance with clients order. On-time delivery is measured as percent achievement within a window of time that brackets the customer-requested date and/or the business' committed date and is not improved by quoting long lead times and turning down tough business. Using time as a metric allows for improved quality and decreased costs as process times are reduced through systematic barrier removal.

f. e-Service concept
We serve our clients from around the world through our web site, online auctions and over the phone. Our services enables our clients to have chances on-line order which empowers our clients to directly access our support and make onsite arrangements in one transparent process. Our first priority is and always will be customer service. We put the customer first not the almighty money.

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